FAQ: Dagadam Watch - Think Beyond
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why is Dagadam Watch on Kickstarter?

We developed Dagadam Watch as an awesome, complex product, we cannot make it available to the world ourselves so we need an awesome crowdfunding platform. Therefore we chose Kickstarter!

Last updated: March 21, 2017 06:21

How long the battery lasts on Dagadam Watch?

Dagadam Watch has a 450mAh battery capacity and keeps it working up to 3 days in normal usage.

Last updated: March 21, 2017 06:21

Does Dagadam Watchs work with IOS and Android smartphones?

Yes! System requirement: iOS 8.0 and Android 4.3+

Last updated: March 21, 2017 06:21

Will backer rewards be any different from Dagadam Watch ordered traditionally, after Kickstarter?

Kickstarter rewards will feature something special that distinguishes them from the rest so these prices are lower than the retail price. Every reward has its retail price write in its box.

Last updated: March 21, 2017 06:21

What apps/features will be available when the product is delivered?

All the features/apps that have presented in our campaign will be available on your Dagadam Watch.

Last updated: March 21, 2017 06:21

Which Operating System is Dagadam Watch running?

Ticwear OS, developed by Mobvoi.

Last updated: March 21, 2017 06:21

Does Dagadam Watch come with warranty?

Yes, Dagadam Watch has one year Warranty, starting from the day you received it.

Last updated: March 21, 2017 06:21

Does Dagadam Watch has a SIM card?

No.

Last updated: March 21, 2017 06:21

Does Dagadam Watch has NFC integrated?

Yes, it has!

Last updated: March 21, 2017 06:21

What languages are available on "TICO" voice assistant?

Mandarin and English.

Last updated: March 21, 2017 06:21

What languages are supported on Dagadam Watch?

English and Mandarin. You can view notifications in other languages like English, Chinese, Hebrew, Russian, Arabic, German, Italian etc..

Last updated: March 21, 2017 06:21

Will Ticwear OS have updates?

Yes, Ticwear OS received a lot of updates from the day Mobvoi launched it on market. More apps and features will be available.

Last updated: March 21, 2017 06:21

Is Dagadam Watch water resistant?

Yes, Dagadam Watch is IP67 (3.3 feet) certified.

Last updated: March 21, 2017 06:21

What is the best way to contact Dagadam?

We make all we can to reply to all messages and emails from our backers within 24 hours from receiving it. You can contact us on email [email protected] or in the Kickstarter Comment section. Also, you can find us on Facebook, Twitter, Instagram

Last updated: March 21, 2017 06:21

Can I connect Dagadam Watch with Bluetooth headphones?

Yes, you can.

Last updated: March 21, 2017 06:21

How much does the shipping costs? Is Dagadam Watch available world-wide?

We will ship Dagadam Watch worldwide, with the exception of Cuba, Iran, North Korea, Sudan, Myanmar, Congo, Iraq, Liberia, Libya, Somalia, Zimbabwe and Syria. Shipping costs around the globe are aprox. $12.

Last updated: March 21, 2017 06:21

What is the difference between Dagadam Watch and Dagadam Watch S?

Dagadam Watch is bigger than Dagadam Watch S, with a bigger AMOLED display and a bigger battery capacity.

Last updated: March 30, 2017 08:15

Can I change/cancel my reward?

Yes. Until the campaign ends you can change or cancel your pledge any time.

Last updated: March 23, 2017 08:09

Can I order more than one reward?

Yes. You can pledge the amount of all the rewards you want and when you receive our survey (at the end of the campaign) you need to specify the rewards you chose. Every extra reward adds to the pledge its shipping fee. Example: You backed the Dagadam Watch (Early Birds - free shipping). If you want two more Extra Band Rewards you will need to add to your pledge, 2 X Extra Band Reward cost + 2 X Shipping fees.

Last updated: March 30, 2017 14:54

What's the retail price?

The retail price is the price that the package will sell after the Kickstarter campaign. The rewards prices on Kickstarter are special for our initial backers.

Last updated: March 29, 2017 07:18

How much is the Shipping fee?

USA - £8 Rest of the World - £10

Last updated: April 01, 2017 05:08

When I should add the shipping fee to my pledge?

If you pledge for a non-Early Bird reward or for more than one rewards. Example: If you pledge for Dagadam Watch S (Early Bird), you don’t need to add any shipping fee. If you pledge for Dagadam Watch (non-Early Bird), Kickstarter will ask you for shipping fee. If you pledge for a Dagadam Watch S (Early Bird) + one Extra Rubber Band, you need to add the shipping fee for the second Reward.

Last updated: April 07, 2017 03:02

Why is Dagadam Watch on Kickstarter?

We developed Dagadam Watch as an awesome, complex product, we cannot make it available to the world ourselves so we need an awesome crowdfunding platform. Therefore we chose Kickstarter! Last updated: Tue, Mar 21 2017 9:21 am EDT

How long the battery lasts on Dagadam Watch?

Dagadam Watch has a 450mAh battery capacity and keeps it working up to 3 days in normal usage. Last updated: Tue, Mar 21 2017 9:21 am EDT

Does Dagadam Watchs work with IOS and Android smartphones?

Yes! System requirement: iOS 8.0 and Android 4.3+ Last updated: Tue, Mar 21 2017 9:21 am EDT

Will backer rewards be any different from Dagadam Watch ordered traditionally, after Kickstarter?

Kickstarter rewards will feature something special that distinguishes them from the rest so these prices are lower than the retail price. Every reward has its retail price write in its box. Last updated: Tue, Mar 21 2017 9:21 am EDT

What apps/features will be available when the product is delivered?

All the features/apps that have presented in our campaign will be available on your Dagadam Watch. Last updated: Tue, Mar 21 2017 9:21 am EDT

Which Operating System is Dagadam Watch running?

Ticwear OS, developed by Mobvoi. Last updated: Tue, Mar 21 2017 9:21 am EDT

Does Dagadam Watch come with warranty?

Yes, Dagadam Watch has one year Warranty, starting from the day you received it. Last updated: Tue, Mar 21 2017 9:21 am EDT

Does Dagadam Watch has a SIM card?

No. Last updated: Tue, Mar 21 2017 9:21 am EDT

Does Dagadam Watch has NFC integrated?

Yes, it has! Last updated: Tue, Mar 21 2017 9:21 am EDT

What languages are available on “TICO” voice assistant?

Mandarin and English. Last updated: Tue, Mar 21 2017 9:21 am EDT

What languages are supported on Dagadam Watch?

English and Mandarin. You can view notifications in other languages like English, Chinese, Hebrew, Russian, Arabic, German, Italian etc.. Last updated: Tue, Mar 21 2017 9:21 am EDT

Will Ticwear OS have updates?

Yes, Ticwear OS received a lot of updates from the day Mobvoi launched it on market. More apps and features will be available. Last updated: Tue, Mar 21 2017 9:21 am EDT

Is Dagadam Watch water resistant?

Yes, Dagadam Watch is IP67 (3.3 feet) certified. Last updated: Tue, Mar 21 2017 9:21 am EDT

What is the best way to contact Dagadam?

We make all we can to reply to all messages and emails from our backers within 24 hours from receiving it. You can contact us on email [email protected] or in the Kickstarter Comment section. Also, you can find us on Facebook, Twitter, Instagram Last updated: Tue, Mar 21 2017 9:21 am EDT

Can I connect Dagadam Watch with Bluetooth headphones?

Yes, you can. Last updated: Tue, Mar 21 2017 9:21 am EDT

How much does the shipping costs? Is Dagadam Watch available world-wide?

We will ship Dagadam Watch worldwide, with the exception of Cuba, Iran, North Korea, Sudan, Myanmar, Congo, Iraq, Liberia, Libya, Somalia, Zimbabwe and Syria. Shipping costs around the globe are aprox. $12. Last updated: Tue, Mar 21 2017 9:21 am EDT

What is the difference between Dagadam Watch and Dagadam Watch S?

Dagadam Watch is bigger than Dagadam Watch S, with a bigger AMOLED display and a bigger battery capacity. Last updated: Thu, Mar 30 2017 11:15 am EDT

Can I change/cancel my reward?

Yes. Until the campaign ends you can change or cancel your pledge any time. Last updated: Thu, Mar 23 2017 11:09 am EDT

Can I order more than one reward?

Yes. You can pledge the amount of all the rewards you want and when you receive our survey (at the end of the campaign) you need to specify the rewards you chose. Every extra reward adds to the pledge its shipping fee. Example: You backed the Dagadam Watch (Early Birds - free shipping). If you want two more Extra Band Rewards you will need to add to your pledge, 2 X Extra Band Reward cost + 2 X Shipping fees. Last updated: Thu, Mar 30 2017 5:54 pm EDT

What’s the retail price?

The retail price is the price that the package will sell after the Kickstarter campaign. The rewards prices on Kickstarter are special for our initial backers. Last updated: Wed, Mar 29 2017 10:18 am EDT

How much is the Shipping fee?

USA - £8 Rest of the World - £10 Last updated: Sat, Apr 1 2017 8:08 am EDT

When I should add the shipping fee to my pledge?

If you pledge for a non-Early Bird reward or for more than one rewards. Example: If you pledge for Dagadam Watch S (Early Bird), you don’t need to add any shipping fee. If you pledge for Dagadam Watch (non-Early Bird), Kickstarter will ask you for shipping fee. If you pledge for a Dagadam Watch S (Early Bird) + one Extra Rubber Band, you need to add the shipping fee for the second Reward. Last updated: Fri, Apr 7 2017 6:02 am EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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